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95%

would book again with Hoseasons


96,445

89%

of enquiries handled effectively


33,855

96,445 reviews from the past 12 months

Overall

Layer 1 Happy

this was our first time , and so far so good, no real problems

brian - two

swadlincote

Overall

Layer 1 Happy

Easy to book on line and e.mail reminders were sent when balance was due.

William - Group

York

Overall

Layer 1 Happy

Customer Service

Layer 1 Happy

Very helpful great that the dogs were free

Lynne - Couple

Newcastle-under-Lyme

Overall

Layer 1 Happy

Customer Service

Layer 1 Happy

Been on a few breaks with Hoseasons and always found them very good with great properties

Debbie - Family (the eldest child is at school)

Southampton

Overall

Layer 1 Happy

The only problem was making the payment. I paid the deposit on my credit card and was advised that the remainder would be deducted on a given date. When this didn't happen I phoned customer services and was told not to worry as the date had been over a weekend and the payment would be deducted on the Monday. It wasn't and before I could contact customer services again I got a letter saying I had failed to pay on time and if I didn't pay with in so many days the holiday would be cancelled. I did get it sorted out but I think Hoseason's should decide whether they want customers to make two payments - a deposit and the remainder or a deposit and an automatic deduction.

Antony - Family (the eldest child is at school)

Bradford

Overall

Layer 1 Happy

No issues.

Sarah - Group

Tyne and wear

Overall

Layer 1 Happy

Web easily navigated. Love the bargins

Michelle - Friends

Overall

Layer 1 Happy

Customer Service

Layer 1 Happy

The booking was very simple and straight forward... done in minutes ..

Maureen - Couple

Melton Mowbray

Overall

Layer 1 Happy

Very organised and efficient. Directions to the cottage were very accurate.

Anne - Couple

Cheltenham

Overall

Layer 1 Happy

Customer Service

Layer 1 Happy

Fabulous holiday with no issues and helpful when needed to contact

J - Family (the eldest child is at school)

Overall

Layer 1 Happy

Customer Service

Layer 1 Happy

Great

Julie - Family group with elderly

St Albans

Overall

Layer 1 Happy

Very easy to explore the different options of places to stay that were available. Plenty of informatio to help make a decision. Good website and we were supplied with all the information we needed once confirmed.

Rebecca - Family (the eldest child is at school)

St Albans

Overall

Layer 1 Happy

Very good

- Couple

Northwich

Overall

Layer 1 Happy

Customer Service

Layer 1 Happy

Easy to book and when contacted re voucher use the response and subsequent action were speedy and hassle free.

Neil - Couple

Shotley Bridge

Overall

Layer 1 Happy

A perfect week in a lovely residence

Ian - Couple

Overall

Layer 1 Happy

Simple, easy to use and book would use them again.

Nigel & Angela - Couple

Hampshire

Overall

Layer 1 Happy

I booked on line ,having to ring once with a query which was aswered satisfactorily .

Terry - Couple

Clacton -on -sea

Overall

Layer 1 Happy

They have always been very helpfull

confirmed purchaser - Couple

Wirral

Overall

Layer 1 Happy

Customer Service

Layer 1 Happy

Plenty of information sent and clear instructions/ directions given

Pauline - Couple

Norfolk

Overall

Layer 1 Happy

Customer Service

Layer 1 Happy

Easy to use,full information,made paying simple and hassle free.Could not of been more helpful in sorting out my deleting info mess.

Gary - single person

.Dartford